Queensland University of Technology invests in digital agility
Apr 21 2022Co-designs digital engagement platform with Salesforce.
Co-designs digital engagement platform with Salesforce.
Little value in data before investing in an omnichannel solution
Jo Gaines, Area VP retail and consumer goods at Salesforce.
First-party data has changed personalisation.
Stephen Kyefulumya, GM at Carsales spoke at the Adobe Summit.
80 percent of customers expect personalisation.
Delivering a connected journey.
Over-personalisation perceived as "creepy".